TL;DR: TiVo’s legal victories did not sustain its position in TV TiVo popularized the DVR, but failed to adapt to the streaming era. The company won numerous legal battles, but focused too much on defending patents. The decline in pay-TV subscriptions hit TiVo hard. The obsolescence of its Time Warp patent …
TL;DR: Hidden costs of connectivity: 2025 ISP Survey The 2025 Connectivity Survey reveals concerns about customer satisfaction with ISPs. U.S. households face significant connectivity challenges. Dynamic personalization and natural language processing are transforming digital communication. Measuring customer loyalty focuses on the Score …
TL;DR: Complete guide to voicebots and Conversational AI in 2025 Conversational artificial intelligence is revolutionizing customer service. Voicebots are a key application in various sectors, including healthcare and commerce. Natural language processing (NLP) is fundamental to the effectiveness of these technologies. Integrations and connectors are essential for a successful implementation. The codes of …
TL;DR: Outages on Mercado Libre and Mercado Pago today Outages on Mercado Libre and Mercado Pago have affected the user experience. The relationship with AWS and Amazon is crucial for the operation of their services. Key dates such as 2021, 2023, 2024, and Q1 2025 are decisive for the future of these platforms. The presence of Mercado Libre and …
TL;DR: AI Integration in Banking to Improve Fraud Management AI is revolutionizing the way banks manage fraud. Modern banking architectures incorporate AI layers to enhance fraud detection and prevention. Current challenges include sophisticated threats and the need for automation. Transparency and ethics are crucial …
Table of contents 1. Low-band spectrum improves rural connectivity 2. Inequality in mobile internet use between rural and urban areas 3. Impact of access to sub-1 GHz spectrum on 4G and 5G coverage 4. Connection time of rural users on mobile networks 5. Relationship between spectrum costs and network improvements …
TL;DR: GSMA Standards for Affordable 4G Smartphones in Africa The GSMA and African operators propose minimum requirements for affordable 4G smartphones. A $40 smartphone could connect 20 million people in Sub-Saharan Africa. The aim is to eliminate taxes on entry-level smartphones to promote digital inclusion. The initiative is part of the Device Affordability Coalition …
Our tool features a new home page with more functionality As part of our philosophy of continuous improvement and to make operators’ work easier, we want to inform you that we have implemented a series of changes to our platform. One of these modifications is related to the Home Page, which now looks completely revamped. Let’s look at some details: Upon entering …
TL;DR: Samsung Galaxy XR: affordable alternative to the Apple Vision Pro Price: Galaxy XR costs $1,799, significantly cheaper than the Vision Pro at $3,499. Comfort: Lighter and more comfortable than the Vision Pro, with a user-centered design. Specs: 4K micro-OLED displays, Snapdragon XR2+ Gen 2 processor, battery life of up to 2.5 hours. Interface: Runs on Android …
TL;DR: Debunking myths about implementing AI in customer service 70% of customers feel frustrated when interacting with chatbots. 62% of customers believe that chatbots do not understand their questions. Internships are a valuable tool for employee training. Personalization in data analysis improves the customer experience. …
