Omnichannel solution for ISPs & WISPs

A complete platform with an end-to-end vision of Customer Experience created to prioritize the subscriber's experience throughout the entire contact path with his ISP.

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Features

See how Meerkat Cx can help you

24/7 Customer Service

Always available to your subscribers through all channels, 24 hours a day, 365 days a year.

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Centralization

Visualize from the same platform all the interactions with your customers and tickets generated throughout the different channels.

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Omnichannel

Operate with simultaneous service channels, such as Phone Calls, Messenger, Webchat, Telegram, Text Message, Whatsapp & more.

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100% Contact Registration

Sort tickets on the platform, record all your contacts seamlessly, and don't worry about rush hours.

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Asynchrony

The customer doesn’t wait endless minutes in the line. Forget about peak hours.

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Automation

Automate contacts such as mass or scheduled outages, electronic payments, bill forwarding, service suspensions and more.

Reports

Control management by issuing reports in real time.

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Cloud Based

Work remotely wherever you are with our cloud based solution.

Integrations

Achieve a unique synergy

Integrate in real time with the most widely used CRMs or ERPs through APIs in the market.

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BENEFITS

Created to Scale
the Customer Experience

  • Order of service areas
  • Fast implementation
  • Priority management
  • Personalized attention
  • 360° view of the subscriber
  • Segmentation
  • Cost Optimization
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BENEFITS

Created for scaling the customer experience

  • Departaments Organization
  • Fast implementation
  • Priority Management
  • Personalized support
  • 360° client view
  • Segmentation
  • Cost optimization
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REAL STORIES

Here's what our Customers have to say:

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Contact our team

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latest stories

Blog & News

PARTNERS

The best partners with the best service.

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USA

78 SW 7th St.
Miami
FL 33130
+1 (786) 485.1037

ARGENTINA

Av. Del Libertador 1000
Vicente Lopez
Buenos Aires

B1638BEV
+54 (011) 2040.1026

MEXICO

Puebla #237, Int.1004
Roma Norte
CDMX
CP 06700
+52 (55) 4161.3210

COPYRIGHT 2021 SURICATA LA S.A.S.

USA

78 SW 7th St.
Miami
CP 1414
+1 (786) 485.1037

ARGENTINA

Castillo 1366
Buenos Aires
CP 1414
+54 (011) 2040.1026

MEXICO

Puebla #237, Int.1004
Roma Norte
CDMX
CP 06700
+52 (55) 4161.3210


COPYRIGHT 2021 SURICATA LA S.A.S.

USA

78 SW 7th St.
Miami
CP 1414
+1 (786) 485.1037

ARGENTINA

Castillo 1366
Buenos Aires
CP 1414
+54 (011) 2040.1026

MEXICO

Puebla #237, Int.1004
Roma Norte
CDMX
CP: 06700
+52 (55) 4161.3210