Claro Argentina faces criticism for its customer service Growth in the customer base, but with challenges in customer support. Mixed reviews: praise for fast internet, but complaints about the service. Recurring issues in customer support, such as long wait times. Diversity of support channels, but with limitations in service quality. Need for …
Telmex Customer Service in Mexico: Complete Guide
Telmex customer service options in Mexico Telmex offers customer service through multiple channels: call centers, physical offices, and digital platforms. The Telmex mobile app allows you to manage accounts and report issues. Customer service has extended hours and 24/7 support in some areas. Service quality varies, with criticism about the …
OpenAI prioritizes the practical adoption of AI in 2026
OpenAI focuses on the practical adoption of AI OpenAI will focus its efforts on the practical adoption of artificial intelligence in 2026. The company has experienced significant growth in its active user metrics. Massive investments are being made in infrastructure to support growth. OpenAI will explore new economic models and the introduction of ads and subscriptions. The …
Call Center Transformation with Artificial Intelligence
The integration of Artificial Intelligence in call The AI is redefining customer service in call centers. It improves efficiency and reduces operating costs. It facilitates the personalization of interactions with customers. It presents challenges in privacy and resistance to change. The future focuses on hybrid service models. The revolution of Artificial Intelligence in …
Effective WhatsApp practices for ISPs
WhatsApp best practices for internet service providers Direct and efficient communication: WhatsApp allows ISPs to maintain constant contact with their customers. Process automation: The WhatsApp Business API makes it easier to automate tasks, improving operational efficiency. Regulatory compliance: It is crucial for ISPs to comply with data protection regulations when using WhatsApp. Security …
Mal raises $230 million for its AI Islamic digital bank
Mal launches the first Islamic digital bank AI Mal has raised $230 million to develop an artificial intelligence-powered Islamic digital bank. The investment was led by BlueFive Capital, marking the largest seed funding round in the MENA region. The platform will focus on underserved communities, beginning its launch in the United Arab Emirates. Abdallah Abu-Sheikh, founder of …
Improving the customer experience with systems integration
Systems integration improves the customer experience Integrating customer support and billing systems enables a smoother experience. It facilitates data centralization, improving operational efficiency. It reduces manual data entry, minimizing errors. It optimizes financial management and improves decision-making. It presents technical challenges that must be overcome to achieve …
Leak of the Qi2 battery pack for Samsung Galaxy S26
Samsung Galaxy S26 will feature advanced Qi2 charging The Galaxy S26 is expected to support Qi2 wireless charging with magnets. The new battery pack will have a capacity of 5,000 mAh. Wireless charging will reach up to 15W, while USB-C charging can go up to 20W. The estimated price of the battery pack is approximately 59.90 euros. It …
Sony and TCL establish collaboration in the manufacturing of TVs and audio
Sony announced an agreement with TCL to establish a Sony and TCL will form a joint venture in which TCL will hold a 51% stake. The collaboration aims to combine Sony’s imaging technology with TCL’s manufacturing capacity. The new company is expected to retain the ‘Sony’ and ‘Bravia’ brands. The operation will begin in April 2027, after …
Reasons why your WhatsApp API may be blocked
Common reasons for WhatsApp API blocking Unauthorized messaging or spam. Use of unauthorized tools and applications. High user reports. Violation of content policies. Exceeding message limits. Automations without proper configuration. Unauthorized messaging and spam One of the most common reasons why they are blocked …