TL;DR: Friendship apps and their impact on social connection Loneliness has become a public health crisis, especially among remote workers and young people. Friendship apps are booming, generating millions in consumer spending and millions of downloads. These platforms offer a less intimidating environment to start conversations and form connections. The pandemic …
Trump Signs Order to Transfer TikTok to U.S. Investors
TL;DR: Trump signs order to transfer TikTok to investors President Trump signed an executive order to transfer TikTok to U.S. investors. TikTok’s operation in the U.S. will be valued at approximately $14 billion. Oracle, Larry Ellison, and Rupert Murdoch are some of the key investors in the new TikTok. The new TikTok is expected to control its algorithm …
Raleigh One e-bike: features and performance in the city
TL;DR: Summary of the Raleigh One e-bike review Urban e-bike with minimalist design and advanced technology. 250W motor and removable 360Wh battery with a range of up to 80 km. Connected security system with subscription options. Good performance on flat terrain, but limited on inclines. Price of £2,399 / €2,699, competitive in the European market. Introduction …
Friend: The AI startup that invests more than $1M in advertising
TL;DR: Friend invests $1M in advertising on the NYC subway The startup Friend has spent more than $1 million on an advertising campaign in the New York City subway. The campaign includes more than 11,000 ads in train cars, 1,000 posters on platforms, and 130 urban billboards. The advertising has generated mixed reactions, including vandalism and criticism about surveillance. …
Amazon agrees to pay $2.5 billion for deceptive practices
TL;DR: Amazon pays $2.5 billion for deception in Prime Amazon will pay $2.5 billion to settle an FTC lawsuit. $1.5 billion will go toward refunds for affected consumers. Consumers may receive up to $51 each. The agreement prohibits Amazon from using “dark patterns” in its sign-ups. The FTC considers the agreement a historic victory for …
AI Robot Demonstrates Adaptability After Suffering Severe Damage
TL;DR: Robot AI adapts to severe damage and keeps working A quadruped robot continues functioning even after losing all its legs. The Skild Brain algorithm allows robots to adapt to various shapes and situations. Experiments show that the robot can control its movement under extreme conditions. The technology has significant implications for the development of robots in …
Why empathy is the foundation of the best customer service
For many specialists, it is the most important when it comes to building customer loyalty. As we mentioned last week, one of the pillars on which exceptional customer service is based is empathy. And this does not only imply “being kind,” but is specifically related to the ability to “put yourself in the customer’s shoes” to …
Accessibility, another key point for better care
That customers can easily access customer support is today a fundamental factor. Continuing with the development of the main pillars on which exceptional customer service is based, another crucial point is accessibility as the gateway. This means that you have to be where customers are and make the …
We launched Suricata Labs!
This is a collaborative space to define new functionalities for our platform. We want to let you know that we have created Suricata Labs, a space within our Suricata Cx 3.0 tool dedicated to managing new functionalities (“features”) requested by customers. The goal is to centralize, make transparent, and prioritize the cycle of each request, allowing company supervisors …
Impact of AI on telecommunications and events 2025
TL;DR: Summary on AI and telecommunications in 2025 5G technology is transforming the telecommunications industry. The integration of AI into 5G networks optimizes performance and efficiency. There are technical and regulatory challenges in the implementation of 5G. International events highlight the importance of collaboration in this field. Significant growth is projected in the …










