TL;DR: Lawsuit against Google for secret use of Gemini AI in communications Google is being sued for enabling Gemini AI without users’ consent. The lawsuit alleges violations of the California Invasion of Privacy Act. Gemini AI accesses private data in Gmail, Chat, and Meet without users’ knowledge. The case could have serious …
Concerns about scams in the Philippines require collaborative action
TL;DR: Concerns about scams in the Philippines require collaborative action More than 52% of Filipinos have been scammed at least once. Social media is the main channel for fraud. The emotional impact of scams is significant, with 45% of victims reporting emotional stress. Coordinated cross-sector initiatives are needed to combat scams. The …
Paramount and Skydance are working on a new Star Trek movie
TL;DR: Paramount and Skydance are working on a new Star Trek movie. Daniel Craig expresses his love for romantic comedies. Writing romantic comedies faces significant challenges. The new Star Trek narrative includes tragic elements. The film’s production is underway with positive progress. Exciting, high-quality content is expected in the future. …
Hidden Risks of Implementing AI in Contact Centers
TL;DR: Hidden Risks of Implementing AI in Contact Centers Implementing AI can cause change fatigue among employees. Overreliance on AI recommendations can weaken human diagnostic skills. Underestimating costs can lead to an illusory ROI and unanticipated expenses. Integration complexity can be …
TV Azteca’s financial crisis worsens due to multimillion-dollar debts
TL;DR: TV Azteca’s financial crisis worsens due to multimillion-dollar debts. TV Azteca faces tax debts exceeding 48,000 million pesos. International litigation and conflicts with AT&T complicate its financial situation. The company has seen a 68% drop in its profits over the past year. Restructuring strategies are necessary to avoid bankruptcy. The future of …
The EU threatens Meta over AI access in WhatsApp
Table of contents 1. EU threats 2. European Commission investigation into Meta 3. Blocking access to AI services on WhatsApp 4. Meta’s dominant position and its implications 5. Provisional measures the EU could adopt 6. Meta’s reactions to the investigation 7. Final reflections on competition in the digital space 7.1 …
The future of finance: digital assets and smart infrastructure
TL;DR: The future of finance: digital assets and smart infrastructure The convergence between traditional and decentralized finance is redefining the financial landscape. Monetary stability is facing innovation with the arrival of central bank digital currencies (CBDCs). Smart contract governance is crucial for security and ethics in the use of …
Europe reconsiders the ban on gas-powered cars for 2035
TL;DR: Europe reconsiders the ban on gas cars for 2035 The new Board of Trustees of the Aviva Master Trust has been introduced. The release of surpluses in pension funds is being discussed. There are mixed opinions on tariffs and their impact on the economy. The possibility of a recession is at the center of the economic debate. The experience of …
Transforming the Customer Experience with AI at TechSee
TL;DR: Transforming the Customer Experience with AI at TechSee Automation in contact centers faces significant challenges and opportunities. The integration of visual, voice, and text capabilities is essential for effective customer service. Customer service agents are evolving toward more analytical and collaborative roles with AI. The human connection remains crucial …
CAPPI meeting, the best setting to launch Suri AI
We present our new Artificial Intelligence-based tool More than 80 exhibitors, nearly 2,000 visitors, and about 25 talks were some of the figures left by the latest CAPPI National Meeting of Internet Providers, which took place last week at the Costa Salguero Convention Center in Buenos Aires. In addition to a packed agenda of presentations …










