For the success of the National Meeting, which opened up new possibilities for everyone Last week we participated in the National Meeting of Small Internet Providers, organized by the Argentine Chamber of Small Internet Providers (CAPPI) and held at the San Miguel Palace in the City of Buenos Aires. In addition to having a stand and being able to present …
Meerkat was present at the largest event of small Internet providers in the country. Once again, Meerkat was present at the National Meeting of Small Internet Providers, organized by the Argentine Chamber of Small Internet Providers (CAPPI) at the Palacio San Miguel, in the city of Buenos Aires. The event brought together more than a hundred executives and managers of …
Next Wednesday and Thursday we will be waiting for you at Palacio San Miguel to present Meerkat Cx. Next Wednesday and Thursday we will participate in the National Meeting of Small Internet Providers, organized by the Argentine Chamber of Small Internet Providers (CAPPI) at the Palacio San Miguel, in the City of Buenos Aires. The annual meeting brings together all …
CAPPI and Meerkat have joined forces to develop a real-time survey bot Given the lack of reliable information on the connectivity needs of each province, the Argentine Chamber of Small Internet Providers (CAPPI in Spanish) partnered with Meerkat to launch a tool that allows them to survey the demands of each customer in every corner of Argentina. The survey is …
The tools must be increasingly adapted to the needs of the companies. The enormous progress made in recent decades – driven both by the development of new technologies and the emergence of the Internet – has resulted in a paradigm change that began timidly in the field of technology but quickly spread to all other areas of society. Among these …
The event was organized by CAPPI and Banco Roela Meerkat was present at the Regional Internet Providers Meeting, Córdoba chapter, organized by Banco Roela and the Argentine Chamber of Small Internet Providers (CAPPI), at the venue of the local Stock Exchange. The main subject of the event was: “ISPs: essential for the digitalization of Argentina”, and during the presentation several …
How new tools help mitigate crises and avoid system crashes When a malfunction occurs that generates a massive service outage or other similar inconveniences that affect a large number of users at the same time, it is common for them to turn massively and simultaneously to make their claims to the service provider. This situation brings with it a rather …
It allows not only to manage contacts but also to improve the quality of service. In an increasingly digitized world, where today almost everything goes through devices or computers, having concrete and accurate data is becoming crucially important. In fact, in recent years there has been a boom in Big Data to the point that no one doubts that it …
Why it is essential to have a permanent customer care service In recent years, many people have changed the way they work, entertain themselves, study and even socialize; moreover, the times they do so have also changed. Statistics show that today more than 70 percent of people spend more than 4 hours a day connected by any of the systems, …
The combination of both systems allows for better interaction with users and guarantees their satisfaction. Asynchronous and synchronous systems have been discussed many times. And the subject can lead to some confusion, especially when it comes to customer service. To clarify the picture a little, when we mention both terms we are referring to the simultaneity with which the communication …
