This week we will be at the annual technology event in Lima – Peru. As part of our expansion in Latin America, this week Meerkat will be present in the city of Lima to participate in Expo ISP Peru, the annual technology event recognized for its focus on international training, exhibition of innovative solutions and the creation of strategic alliances. With the ESAN University Convention Center as …
It not only allows it to be stored and sorted, but also is immediately available. The progress in communication systems generated by the irruption of new channels is leading to an ever-increasing amount of data being handled. An example of this is what happens to anyone with their mobile phone or any other device, where the storage capacity never seems …
It creates a special bond with customers that leads to customer loyalty In today’s digital age, where everything is just a click away, it has become essential for companies to provide a seamless Omnichannel experience to their customers. Because an Omnichannel software as a service platform (Saas) effectively integrates various channels, such as social media, email, chat, SMS, phone calls, …
It is becoming increasingly evident that IPSs need to have an effective and unified delivery platform. As we have already mentioned on several occasions, Internet Service Providers (ISPs) are playing a crucial role in global communication, since they are the ones that provide reliable and uninterrupted connectivity to users. If we add to this the fact that the demand for …
Why Meerkat bets on this way of contacting the customer. In the past years, communications have advanced dramatically on a global scale. And hand in hand with this phenomenal expansion has also come a change in the way people connect with companies and vice versa. To mention just two examples: until not too long ago, when someone needed to make a consultation, they …
A review of what has happened at the largest gathering of ISPs in Latin America As we mentioned in the previous issue, last week we were in Cartagena de Indias, Colombia, where we participated in Expo Andina Link 2023, the largest annual meeting of Internet providers and related industries in Latin America, which was held at the Convention Center of …
Until Thursday we will be participating in Expo Andina Link 2023. After the successful tour of Mexico, where we launched new products and alliances with local companies, this week we moved to Cartagena de Indias, Colombia, where from today until Thursday we will be participating in Expo Andina Link 2023, at the Convention Center of the Hotel Las Americas …
Once again we will be participating in the Caravan, which this time will be held in San Luis, Potosi. On the 24th and 25th of this month we will be part of the IX WISPMX Caravan, which will take place at the Maria Dolores Hotel in San Luis Potosi, in San Luis, Potosi, Mexico, organized by the National Association of …
It is a development we made for SMEs ISPs in Ecuador that is already in operation. We are very happy to announce that as a result of the work we have been doing for some time with the Association of Value Added Service Providers (APROSVA in Spanish) of Ecuador -that is, the chamber of small Internet providers- our Bot, which …
It only takes a few steps to have a solution that is almost customized to your needs. Our Meerkat Cx solution not only offers multiple possibilities and advantages to the companies that implement it (efficiency in customer service, prioritization of contacts, segmentation of claims, storage of the information generated in the Cloud, etc.), but it is also very easy to …
