Both companies made a strong impression at one of Mexico’s leading telecommunications industry events.

WISPMX’s 10th anniversary celebration marked a highly successful event for Suricata AI and Pagoralia. Throughout October 30 and 31, both companies welcomed a record number of visitors to their booths, meeting with numerous Internet Service Providers (ISPs) interested in exploring their solutions and discussing the challenges facing the industry.

Sharing booth E9, Suricata AI showcased its artificial intelligence tools designed to automate and enhance customer service for ISPs, while Pagoralia presented its platform for streamlining payment processing, collections, and reconciliation. Their combined offering generated considerable interest among attendees, highlighting a growing market priority: scaling operations without adding complexity.

This same theme was at the heart of the presentation, “Scaling with AI: Efficient Operations for Growing ISPs,”delivered by Federico Weidemann, Founder & CEO of Suricata AI and Pagoralia, alongside Sofía Gómez Fleytas, Business Development representative at Pagoralia. During the session, they shared insights into how automating customer service and collection processes can help ISPs streamline operations, reduce manual workloads, and manage a growing subscriber base without having to proportionally expand their teams.

It is worth highlighting that WISPMX presented Suricata AI with a recognition award in appreciation of its continued support, as well as a special recognition to its CEO, Federico Weidemann, for Suricata AI’s contribution of valuable insights and expertise to its members, helping them grow and improve their operations.

WISPMX was an extremely positive experience for both companies, not only in terms of the strong turnout but also because it provided a valuable opportunity to connect face-to-face with key players in the Mexican market, better understand their needs, and introduce solutions to help them tackle the industry’s next challenges.

We would like to thank everyone who stopped by our booths to learn more about our solutions. We look forward to seeing you again very soon!