It is part of the total change in the platform’s operating approach. As we announced last week, we have just launched the new version of our Meerkat Cx tool, version 2.0, in order to provide a better service to our customers. One of the most notable changes is related to the visualization and management of the created tickets. In this regard, and as we have already …
Our solution Meerkat Cx already includes features of this technology. There is no doubt that Artificial Intelligence (AI) is becoming increasingly important. In fact, today it is common to see it being applied in different areas of our daily lives and experts say that this technology “is emerging not only as a tool to optimize the existing, but as a force capable of …
The mega exhibition covered the hottest topics in technology today. Undoubtedly, Andina Link is becoming one of the most important technological events in Latin America. Not only because of the number of visitors and participants (this year there were several thousand people), but also because its scope transcends continental borders (there were visitors from all over the world) and its agenda includes …
This week we will be at the annual technology event in Lima – Peru. As part of our expansion in Latin America, this week Meerkat will be present in the city of Lima to participate in Expo ISP Peru, the annual technology event recognized for its focus on international training, exhibition of innovative solutions and the creation of strategic alliances. With the ESAN University Convention Center as …
A review of what has happened at the largest gathering of ISPs in Latin America As we mentioned in the previous issue, last week we were in Cartagena de Indias, Colombia, where we participated in Expo Andina Link 2023, the largest annual meeting of Internet providers and related industries in Latin America, which was held at the Convention Center of …
Until Thursday we will be participating in Expo Andina Link 2023. After the successful tour of Mexico, where we launched new products and alliances with local companies, this week we moved to Cartagena de Indias, Colombia, where from today until Thursday we will be participating in Expo Andina Link 2023, at the Convention Center of the Hotel Las Americas …
Once again we will be participating in the Caravan, which this time will be held in San Luis, Potosi. On the 24th and 25th of this month we will be part of the IX WISPMX Caravan, which will take place at the Maria Dolores Hotel in San Luis Potosi, in San Luis, Potosi, Mexico, organized by the National Association of …
It is a development we made for SMEs ISPs in Ecuador that is already in operation. We are very happy to announce that as a result of the work we have been doing for some time with the Association of Value Added Service Providers (APROSVA in Spanish) of Ecuador -that is, the chamber of small Internet providers- our Bot, which …
It only takes a few steps to have a solution that is almost customized to your needs. Our Meerkat Cx solution not only offers multiple possibilities and advantages to the companies that implement it (efficiency in customer service, prioritization of contacts, segmentation of claims, storage of the information generated in the Cloud, etc.), but it is also very easy to …
Knowing their profile, expectations and needs not only allows you to expand your business but also to create fidelity. There is no doubt that the Covid-19 pandemic and its consequent confinement have changed Internet consumption habits. In fact, recent studies indicate that in our country people spend, on average, more than 9.5 hours a day using the Internet, 3 hours …
