Our Team will attend the meeting on June 3rd and 4th in Acapulco. Continuing our tour across Latin America, after participating in the WISPMX Caravan, we will head to Acapulco to attend Convergencia Show 2026 (CSMX 2026), the annual meeting point for the telecommunications industry. The event will take place on June 3 and 4 at Expo Mundo Imperial in …
At the end of this month, we’ll be in Seville showcasing our Omnichannel solution, Meerkat Cx 3.0 Meerkat continues strengthening its strategic position within the ISP industry: on May 28 and 29, we will participate in the XIX AOTEC Fair 2026, the event that has become the epicenter of technological innovation for operators and telecommunications networks in Spain, organized by …
At the end of the month, we will be participating in Mexico with Suricata and Pagoralia. As every year, in the coming weeks we will travel to Mexico to take part in the 17th WISPMX Caravan, the event designed to promote, connect, and professionalize internet service providers in the region, organized by the National Association of Wireless Internet Providers of …
Companies need to understand that communication is not only about solving problems, but also about managing emotions. Did you know that a single word can change a person’s brain chemistry? We are not exaggerating: when it comes to customer service, we don’t just solve technical issues—we also manage emotions.That is why we want to share four psychological hacks that can …
Our solution allows you to keep your customers informed quickly and efficiently! Without a doubt, one of the most notable and unique features offered by Meerkat Cx 3.0 is its ability to automate communication with customers quickly and effectively, regardless of the management software you use. In other words, as a tool designed to meet the specific needs of Internet …
Here’s how to operate telephony during calls. In our previous Newsletter, we talked about how telephony works within Meerkat Cx 3.0 and how it allows you to centralize your entire operation within a single platform. Now, we are going to tell you what happens during calls. The first thing tohighlight is that when a call is answered or rejected:👉 The associated ticket …
Let us show you how to get the most out of another feature of our tool Continuing our deep dive into the functionalities of our platform, today we want to show you how Telephony works within Meerkat Cx 3.0 and how it allows you to centralize your entire operation in a single platform. Meerkat Cx 3.0 enables you to handle …
With MeerkatCX mass messaging, you can make a real difference. In a context where immediacy is everything, having tools that allow you to reach customers quickly, effectively, and automatically makes a huge difference. In fact, it is often the key factor that enables exponential growth in the number of subscribers—something that should not be overlooked. Today, we want to explain …
Helping improve and enhance customer service teams On several occasions, we’ve explained that today, customer service is no longer just about replying to messages as it was years ago. Instead, it involves a set of more specific processes, including automated sales, lead qualification, and optimizing the sales team’s time. That’s why we emphasize the importance of your ISP having Meerkat …
In today’s hyper-competitive market, these insights are no longer optional—they are the foundation for retaining your clientele and scaling your business. With customers becoming increasingly demanding, knowing their honest opinion is crucial. It allows you to fine-tune your operations, strive for excellence, and build lasting relationships. Many companies spend a fortune on expensive consulting firms or manual surveys. However, with …
