Table of Contents
- 1. TL;DR: Friend invests $1M in advertising on the NYC subway
- 2. Introduction to Friend’s advertising campaign
- 3. Details of the advertising investment
- 4. Public reactions and controversies
- 5. Goals and expectations of the campaign
- 6. The future of Friend and its device
TL;DR: Friend invests $1M in advertising on the NYC subway
- The startup Friend has spent more than $1 million on an advertising campaign in the New York City subway.
- The campaign includes more than 11,000 ads in subway cars, 1,000 posters on platforms, and 130 street-level panels.
- The advertising has generated mixed reactions, including vandalism and criticism about surveillance.
- CEO Avi Schiffmann considers the campaign a “big risk” and a way to start a conversation about AI.
- Friend’s device, which costs $129, has been the subject of controversy over its privacy policy.
Introduction to Friend’s advertising campaign
The artificial intelligence startup Friend has launched an ambitious advertising campaign in the New York City subway, highlighting its wearable device that promises to be a smart companion. This campaign, which has captured New Yorkers’ attention, is billed as the first major AI advertising campaign in the world, according to its CEO, Avi Schiffmann.
Details of the advertising investment
Breakdown of advertising spend
Friend has allocated more than $1 million to its campaign, which includes an impressive number of ads: more than 11,000 in subway cars, 1,000 on platforms, and 130 on street-level panels. This investment aims to maximize the product’s visibility in a dense urban environment.
Reach and placement of the ads
The ads are strategically placed in key stations, such as West 4th Street, where they dominate the visual space. Schiffmann designed the campaign so that the minimalist design and use of white space encourage interaction and debate among passengers.
Public reactions and controversies
Criticism of the campaign
The campaign has faced significant criticism. Some outlets have noted that Friend’s device represents a form of “surveillance capitalism.” The ads have been vandalized with messages criticizing the intrusive nature of the technology.
“I Hate My Friend.”
Writers at Wired
Vandalism and social commentary
Vandalism of the ads has been a common response, with messages urging people to “stop profiting from loneliness.” This has led to a broader debate about the ethics of AI technology and its impact on everyday life.
Goals and expectations of the campaign
Marketing goals of-
friend”>Friend’s marketing goals
Friend seeks to position itself as a leader in the AI device market, especially among younger generations. The campaign is designed to spark conversation and draw attention to the product, which is presented as a personal “confidant.”
Measuring effectiveness
Avi Schiffmann has expressed his intention to measure the campaign’s impact through public response and device sales. The campaign coincides with the start of the school year, which could influence the product’s adoption among younger consumers.
The future of Friend and its device
Product development
Friend has been working on improving its device, which sells for $129 and has had sales performance of approximately 400 units per week. Schiffmann has indicated that the product will continue to evolve in response to user feedback.
Impact on the AI market
Friend’s campaign comes at a time when AI startups and big tech companies are seeking to build trust with consumers. The controversy generated by the campaign could influence public perception of AI and its acceptance in daily life.
Friend’s bold advertising campaign in the New York subway
An innovative approach to advertising
Friend’s advertising strategy is based on a bold and provocative design that aims not only to inform, but also to prompt reflection and debate about artificial intelligence and its role in society.
Reactions and controversies surrounding Friend
Despite the criticism, the campaign has managed to capture the attention of a broad audience, generating both interest and discontent. This could be an indicator that the conversation about AI is far from over.
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Martin Weidemann is a specialist in digital transformation, telecommunications, and customer experience, with more than 20 years leading technology projects in fintech, ISPs, and digital services across Latin America and the U.S. He has been a founder and advisor to startups, works actively with internet operators and technology companies, and writes from practical experience, not theory. At Suricata he shares clear analysis, real cases, and field learnings on how to scale operations, improve support, and make better technology decisions.

