It only takes a few steps to have a solution that is almost customized to your needs.
Our Meerkat Cx solution not only offers multiple possibilities and advantages to the companies that implement it (efficiency in customer service, prioritization of contacts, segmentation of claims, storage of the information generated in the Cloud, etc.), but it is also very easy to contract and implement.
How to get in contact with Meerkat? It's very simple: the prospect can contact us through the web or any other of our customer service channels (Whatsapp, Telegram, Facebook Messenger, text message, email or phone call). He will be attended by our Bot that will ask him to indicate that he wants to communicate with our Sales Department and will generate a ticket with the information and contact details so that the first available executive will contact him immediately.
Our agent will contact you to get to know not only the type and operation of the company, but also your specific Customer Service needs.
Once this information has been provided, you are invited to attend a personalized demonstration in which you are shown how our tool works and during which all doubts can be evacuated, see the potential of the application, raise scenarios of use and consider specific problems. In this way, you have a real vision of the operation and results offered by our platform.
Then, with the client's approval, the quotation is made and, if there is an agreement, we proceed to the specific development and production of the software. This stage takes a few weeks, after which the finished product is delivered and we follow up not only its implementation but also evacuate any doubts that may arise during its use through our Development and Technical Support departments. This support, obviously, does not end there, but is provided on a permanent basis for the duration of the contract.
So, if you want to know more about Meerkat Cx, please do not hesitate to contact us.