Suricata adds a new feature

Suricata adds a new feature 
 It’s the “Turnera” to coordinate in-person service

💡 As we have been announcing for some time, we continue implementing features in our SSuricata Cx 3.0 tool in order to streamline and make customer service management more efficient.
 
👉 That’s why we’ve just incorporated the Turnera from Suricata Clud, designed to optimize appointment management at in-person service points.
 
With this new feature you will be able to:
 
✅ Receive appointment requests from a reception screen for customers and non-customers.
✅ Display the appointment in real time on a waiting-room screen.
✅ Manage calling and closing appointments directly from the agent view in Suricata Cloud.
 
Of course, everything is integrated—without external systems—and with the simplicity that characterizes our Suricata Cx solution.
 
📌 If you want to activate the Turnera in your account, contact our support team or your Customer Success.
 
📌 And if you want to learn more about Suricata Cx 3.0, don’t hesitate to reach out.