The Cloud: more important than ever
Did you know that more and more companies are relying on Cloud-based solutions to power their operations?
According to industry experts, the Cloud is no longer a trend — it’s a necessity. From customized services like secure data storage to enhanced computing power, the Cloud is transforming how businesses operate.
A recent study by a leading tech consultancy revealed that nearly 4 billion users are currently accessing Cloud services. Even more striking, 76% of organizations now have at least part of their IT infrastructure hosted in the Cloud.
So, what does this mean for customer service?
There are major benefits to using Cloud-based tools like Meerkat Cx. For example:
- Access your data anytime, from anywhere — all you need is an internet connection.
- Understand your customers better — real-time access to data allows you to track behaviors and make smarter decisions.
- Boost team collaboration — everyone in your company can work on the same data simultaneously.
Meerkat Cx was built for the Cloud — from the very beginning.
That means 100% of your customer interactions are stored securely, in real time, and in an organized way. There’s no risk of data loss or disorganization — and everything is always ready for follow-up and analysis.
We’re proud to give you a tool that’s designed to grow with your business and take full advantage of the Cloud’s potential.
👉 Want to learn more about Meerkat Cx 3.0?
We’d love to show you how it can benefit your team, please do not hesitate to contact us.