The current global context and the resolution of mandatory social isolation without a certain expiration date, bring together two urgent situations to be resolved by mass service companies such as ISPs.
1. Sustain the cash flow of charging.
2. Offer the Client a simple platform that collaborates in changing their habits. He already knows that from now onwards will have to change his habits of paying his bills.
Many Clients are late in their payments due to the difficulty of moving to the payment centers.
ARPOACH THE PAYMENT METHOD TO HIS CELL PHONE OR COMPUTER
The great conclusion of this global crisis is that the current habits of personalized management are heading towards being digital from now onwards.
Suricata Cx, was designed so that the ISP can handle and offer these changes, solving this problem among others.
Give the client the possibility to self-manage and know the balance of their account, make a payment, obtain a copy of the bill, through the digital channels of our platform and you will be surprised by the speed with which they change their habits.
The future is uncertain in many respects, but it will surely be DIGITAL.