{"id":4248,"date":"2026-08-24T19:00:00","date_gmt":"2026-08-24T22:00:00","guid":{"rendered":"https:\/\/suricata.la\/?p=4248"},"modified":"2026-08-24T16:04:21","modified_gmt":"2026-08-24T19:04:21","slug":"will-ai-replace-your-support-operators","status":"publish","type":"post","link":"https:\/\/suricata.la\/en\/will-ai-replace-your-support-operators\/","title":{"rendered":"Will AI\u00a0Replace\u00a0Your\u00a0Support\u00a0Operators?\u00a0"},"content":{"rendered":"\n

The reality shows that AI and human agents can complement each other, freeing operators from repetitive  tasks.<\/em> <\/p>\n\n\n\n

\u26a0\ufe0f There is a growing myth in the service provider industry: the idea that Artificial Intelligence is coming to empty technical support offices and completely replace the human factor. <\/p>\n\n\n\n

\ud83d\udce2\u00a0But the\u00a0day-to-day\u00a0reality\u00a0of\u00a0an\u00a0ISP\u00a0is\u00a0very\u00a0different.\u00a0AI\u00a0does\u00a0not\u00a0compete\u00a0with\u00a0operators;\u00a0it\u00a0complements\u00a0them\u00a0and\u00a0frees\u00a0them\u00a0from\u00a0routine\u00a0tasks.<\/strong>\u00a0<\/p>\n\n\n\n

\ud83d\udc49 The Real Enemy: The Repetitive Task Loop<\/strong> 
If you analyze the inquiries that flood call centers on a Monday morning, a clear pattern emerges: nearly 70% of the tickets generated boil down to three mechanical actions: 
\u26a1 Checking account status or balance. 
\u26a1 Confirming whether there is a major outage in the area. 
\u26a1 Guiding the customer through the correct modem restart procedure. <\/p>\n\n\n\n

Requiring a qualified technician to repeat these same instructions 50 times a day leads to fatigue, boredom, and eventually high employee turnover. This is where AI makes a difference.<\/strong> <\/p>\n\n\n\n

\ud83d\udca1 Automation for Processes, Humans for People<\/strong> 
Our Suricata <\/strong>IA<\/strong> solution for ISPs acts as an intelligent first-line filter. Its job is to resolve predictable issues within seconds: 
\u2705 Immediate frustration management:<\/strong> AI responds in less than 10 seconds, identifies the basic issue, and resolves it end-to-end when it is a simple configuration problem. 
\u2705 Key data filtering:<\/strong> If the issue requires human intervention, AI gathers the customer\u2019s history, speed test results, and relevant customer data before transferring the ticket. 
\u2705 High-value human support:<\/strong> Your support team receives cases that have already been filtered. They now have the time needed to resolve complex routing issues or handle critical calls where empathy and human negotiation are irreplaceable. <\/p>\n\n\n\n

\ud83d\udcc8 What ‘s the result?<\/strong> 
As you can see, customers are the main beneficiaries, receiving immediate answers while operators focus on tasks that truly require their technical expertise. You don\u2019t reduce your team; you multiply its operational capacity.<\/strong> 
<\/strong> <\/p>\n\n\n\n

\ud83d\udcac Want to see how Suricata<\/strong> <\/strong>IA<\/strong> interacts with a traditional support system? Schedule a meeting with our support team and discover how you can reduce your team\u2019s workload starting this week. <\/p>\n\n\n\n

\ud83d\udce7 If you would like to learn more about Suricata<\/strong> IA<\/strong>, please feel free to contact us. <\/p>\n","protected":false},"excerpt":{"rendered":"

The reality shows that AI and human agents can complement each other, freeing operators from repetitive  tasks.  \u26a0\ufe0f There is a growing myth in the service provider industry: the idea that Artificial Intelligence is coming to empty technical support offices and completely replace the human factor.  \ud83d\udce2\u00a0But the\u00a0day-to-day\u00a0reality\u00a0of\u00a0an\u00a0ISP\u00a0is\u00a0very\u00a0different.\u00a0AI\u00a0does\u00a0not\u00a0compete\u00a0with\u00a0operators;\u00a0it\u00a0complements\u00a0them\u00a0and\u00a0frees\u00a0them\u00a0from\u00a0routine\u00a0tasks.\u00a0 \ud83d\udc49 The Real Enemy: The Repetitive Task Loop If you analyze the inquiries that flood call centers on a Monday morning, a clear pattern emerges: nearly 70% of the tickets generated boil down to three mechanical actions: \u26a1 Checking account status or balance. \u26a1 Confirming whether there is a major outage in the area. \u26a1 Guiding the customer through the correct modem restart procedure.  Requiring a qualified technician to repeat these same instructions 50 times a day leads to fatigue, boredom, and eventually high employee turnover. This is where AI makes a difference.  \ud83d\udca1 Automation for Processes, Humans for People Our Suricata IA solution for ISPs acts as an intelligent first-line filter. Its job is to resolve predictable issues within seconds: \u2705 Immediate frustration management: AI responds in less than 10 seconds, identifies the basic issue, and resolves it end-to-end when it is a simple configuration problem. \u2705 Key data filtering: If the issue requires human intervention, AI gathers the customer\u2019s history, speed test results, and relevant customer data before transferring the ticket. \u2705 High-value human support: Your support team receives cases that have already been filtered. They now have the time needed to resolve complex routing issues or handle critical calls where empathy and human negotiation are irreplaceable.  \ud83d\udcc8 What ‘s the result? As you can see, customers are the main beneficiaries, receiving immediate answers while operators focus on tasks that truly require their technical expertise. You don\u2019t reduce your team; you multiply its operational capacity.   \ud83d\udcac Want to see how Suricata IA interacts with a traditional support system? Schedule a meeting with our support team and discover how you can reduce your team\u2019s workload starting this week.  \ud83d\udce7 If you would like to learn more about Suricata IA, please feel free to contact us. <\/p>\n","protected":false},"author":5,"featured_media":4245,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content_central_editor_notes":"","yoast_description":"","footnotes":""},"categories":[651],"tags":[],"class_list":["post-4248","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-newsletter-2"],"yoast_head":"\nWill AI\u00a0Replace\u00a0Your\u00a0Support\u00a0Operators?\u00a0 - Suricata IA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Will AI\u00a0Replace\u00a0Your\u00a0Support\u00a0Operators?\u00a0 - Suricata IA\" \/>\n<meta property=\"og:description\" content=\"The reality shows that AI and human agents can complement each other, freeing operators from repetitive  tasks.  \u26a0\ufe0f There is a growing myth in the service provider industry: the idea that Artificial Intelligence is coming to empty technical support offices and completely replace the human factor.  \ud83d\udce2\u00a0But the\u00a0day-to-day\u00a0reality\u00a0of\u00a0an\u00a0ISP\u00a0is\u00a0very\u00a0different.\u00a0AI\u00a0does\u00a0not\u00a0compete\u00a0with\u00a0operators;\u00a0it\u00a0complements\u00a0them\u00a0and\u00a0frees\u00a0them\u00a0from\u00a0routine\u00a0tasks.\u00a0 \ud83d\udc49 The Real Enemy: The Repetitive Task Loop If you analyze the inquiries that flood call centers on a Monday morning, a clear pattern emerges: nearly 70% of the tickets generated boil down to three mechanical actions: \u26a1 Checking account status or balance. \u26a1 Confirming whether there is a major outage in the area. \u26a1 Guiding the customer through the correct modem restart procedure.  Requiring a qualified technician to repeat these same instructions 50 times a day leads to fatigue, boredom, and eventually high employee turnover. This is where AI makes a difference.  \ud83d\udca1 Automation for Processes, Humans for People Our Suricata IA solution for ISPs acts as an intelligent first-line filter. Its job is to resolve predictable issues within seconds: \u2705 Immediate frustration management: AI responds in less than 10 seconds, identifies the basic issue, and resolves it end-to-end when it is a simple configuration problem. \u2705 Key data filtering: If the issue requires human intervention, AI gathers the customer\u2019s history, speed test results, and relevant customer data before transferring the ticket. \u2705 High-value human support: Your support team receives cases that have already been filtered. They now have the time needed to resolve complex routing issues or handle critical calls where empathy and human negotiation are irreplaceable.  \ud83d\udcc8 What ‘s the result? As you can see, customers are the main beneficiaries, receiving immediate answers while operators focus on tasks that truly require their technical expertise. You don\u2019t reduce your team; you multiply its operational capacity.   \ud83d\udcac Want to see how Suricata IA interacts with a traditional support system? Schedule a meeting with our support team and discover how you can reduce your team\u2019s workload starting this week.  \ud83d\udce7 If you would like to learn more about Suricata IA, please feel free to contact us. \" \/>\n<meta property=\"og:url\" content=\"https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/\" \/>\n<meta property=\"og:site_name\" content=\"Suricata IA\" \/>\n<meta property=\"article:published_time\" content=\"2026-08-24T22:00:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/suricata.la\/wp-content\/uploads\/2026\/08\/Newsletter-202-IA-y-operadores.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"900\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Diego C\u00faneo\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Diego C\u00faneo\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/suricata.la\\\/la-ia-reemplazara-a-tus-operadores-de-soporte\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/suricata.la\\\/la-ia-reemplazara-a-tus-operadores-de-soporte\\\/\"},\"author\":{\"name\":\"Diego C\u00faneo\",\"@id\":\"https:\\\/\\\/suricata.la\\\/#\\\/schema\\\/person\\\/c7259fa8c21882713a03f02e49e2e11f\"},\"headline\":\"Will AI\u00a0Replace\u00a0Your\u00a0Support\u00a0Operators?\u00a0\",\"datePublished\":\"2026-08-24T22:00:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/suricata.la\\\/la-ia-reemplazara-a-tus-operadores-de-soporte\\\/\"},\"wordCount\":659,\"publisher\":{\"@id\":\"https:\\\/\\\/suricata.la\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/suricata.la\\\/la-ia-reemplazara-a-tus-operadores-de-soporte\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/suricata.la\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/Newsletter-202-IA-y-operadores.jpeg\",\"articleSection\":[\"Newsletter\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/suricata.la\\\/la-ia-reemplazara-a-tus-operadores-de-soporte\\\/\",\"url\":\"https:\\\/\\\/suricata.la\\\/la-ia-reemplazara-a-tus-operadores-de-soporte\\\/\",\"name\":\"Will AI\u00a0Replace\u00a0Your\u00a0Support\u00a0Operators?\u00a0 - Suricata IA\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/suricata.la\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/suricata.la\\\/la-ia-reemplazara-a-tus-operadores-de-soporte\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/suricata.la\\\/la-ia-reemplazara-a-tus-operadores-de-soporte\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/suricata.la\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/Newsletter-202-IA-y-operadores.jpeg\",\"datePublished\":\"2026-08-24T22:00:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/suricata.la\\\/la-ia-reemplazara-a-tus-operadores-de-soporte\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/suricata.la\\\/la-ia-reemplazara-a-tus-operadores-de-soporte\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/suricata.la\\\/la-ia-reemplazara-a-tus-operadores-de-soporte\\\/#primaryimage\",\"url\":\"https:\\\/\\\/suricata.la\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/Newsletter-202-IA-y-operadores.jpeg\",\"contentUrl\":\"https:\\\/\\\/suricata.la\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/Newsletter-202-IA-y-operadores.jpeg\",\"width\":1600,\"height\":900},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/suricata.la\\\/la-ia-reemplazara-a-tus-operadores-de-soporte\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/suricata.la\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Will AI\u00a0Replace\u00a0Your\u00a0Support\u00a0Operators?\u00a0\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/suricata.la\\\/#website\",\"url\":\"https:\\\/\\\/suricata.la\\\/\",\"name\":\"Suricata IA\",\"description\":\"Atenci\u00f3n al cliente con IA\",\"publisher\":{\"@id\":\"https:\\\/\\\/suricata.la\\\/#organization\"},\"alternateName\":\"Suricata\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/suricata.la\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/suricata.la\\\/#organization\",\"name\":\"Suricata\",\"alternateName\":\"Suricata IA\",\"url\":\"https:\\\/\\\/suricata.la\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/suricata.la\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/suricata.la\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/Suricata-IA-ISO-1.png\",\"contentUrl\":\"https:\\\/\\\/suricata.la\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/Suricata-IA-ISO-1.png\",\"width\":800,\"height\":800,\"caption\":\"Suricata\"},\"image\":{\"@id\":\"https:\\\/\\\/suricata.la\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/suricata.la\\\/#\\\/schema\\\/person\\\/c7259fa8c21882713a03f02e49e2e11f\",\"name\":\"Diego C\u00faneo\",\"description\":\"Diego C\u00faneo Director de Meerkat Media & PR LAB Periodista y comunicador con una trayectoria de m\u00e1s de 30 a\u00f1os en medios de comunicaci\u00f3n masiva de primer nivel. Especialista en Comunicaci\u00f3n Corporativa, Relaciones P\u00fablicas e Institucionales, con amplia labor en grandes empresas.\",\"url\":\"https:\\\/\\\/suricata.la\\\/en\\\/author\\\/dcuneo\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Will AI\u00a0Replace\u00a0Your\u00a0Support\u00a0Operators?\u00a0 - Suricata IA","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/","og_locale":"en_US","og_type":"article","og_title":"Will AI\u00a0Replace\u00a0Your\u00a0Support\u00a0Operators?\u00a0 - Suricata IA","og_description":"The reality shows that AI and human agents can complement each other, freeing operators from repetitive  tasks.  \u26a0\ufe0f There is a growing myth in the service provider industry: the idea that Artificial Intelligence is coming to empty technical support offices and completely replace the human factor.  \ud83d\udce2\u00a0But the\u00a0day-to-day\u00a0reality\u00a0of\u00a0an\u00a0ISP\u00a0is\u00a0very\u00a0different.\u00a0AI\u00a0does\u00a0not\u00a0compete\u00a0with\u00a0operators;\u00a0it\u00a0complements\u00a0them\u00a0and\u00a0frees\u00a0them\u00a0from\u00a0routine\u00a0tasks.\u00a0 \ud83d\udc49 The Real Enemy: The Repetitive Task Loop If you analyze the inquiries that flood call centers on a Monday morning, a clear pattern emerges: nearly 70% of the tickets generated boil down to three mechanical actions: \u26a1 Checking account status or balance. \u26a1 Confirming whether there is a major outage in the area. \u26a1 Guiding the customer through the correct modem restart procedure.  Requiring a qualified technician to repeat these same instructions 50 times a day leads to fatigue, boredom, and eventually high employee turnover. This is where AI makes a difference.  \ud83d\udca1 Automation for Processes, Humans for People Our Suricata IA solution for ISPs acts as an intelligent first-line filter. Its job is to resolve predictable issues within seconds: \u2705 Immediate frustration management: AI responds in less than 10 seconds, identifies the basic issue, and resolves it end-to-end when it is a simple configuration problem. \u2705 Key data filtering: If the issue requires human intervention, AI gathers the customer\u2019s history, speed test results, and relevant customer data before transferring the ticket. \u2705 High-value human support: Your support team receives cases that have already been filtered. They now have the time needed to resolve complex routing issues or handle critical calls where empathy and human negotiation are irreplaceable.  \ud83d\udcc8 What ‘s the result? As you can see, customers are the main beneficiaries, receiving immediate answers while operators focus on tasks that truly require their technical expertise. You don\u2019t reduce your team; you multiply its operational capacity.   \ud83d\udcac Want to see how Suricata IA interacts with a traditional support system? Schedule a meeting with our support team and discover how you can reduce your team\u2019s workload starting this week.  \ud83d\udce7 If you would like to learn more about Suricata IA, please feel free to contact us. ","og_url":"https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/","og_site_name":"Suricata IA","article_published_time":"2026-08-24T22:00:00+00:00","og_image":[{"width":1600,"height":900,"url":"https:\/\/suricata.la\/wp-content\/uploads\/2026\/08\/Newsletter-202-IA-y-operadores.jpeg","type":"image\/jpeg"}],"author":"Diego C\u00faneo","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Diego C\u00faneo","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/#article","isPartOf":{"@id":"https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/"},"author":{"name":"Diego C\u00faneo","@id":"https:\/\/suricata.la\/#\/schema\/person\/c7259fa8c21882713a03f02e49e2e11f"},"headline":"Will AI\u00a0Replace\u00a0Your\u00a0Support\u00a0Operators?\u00a0","datePublished":"2026-08-24T22:00:00+00:00","mainEntityOfPage":{"@id":"https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/"},"wordCount":659,"publisher":{"@id":"https:\/\/suricata.la\/#organization"},"image":{"@id":"https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/#primaryimage"},"thumbnailUrl":"https:\/\/suricata.la\/wp-content\/uploads\/2026\/08\/Newsletter-202-IA-y-operadores.jpeg","articleSection":["Newsletter"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/","url":"https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/","name":"Will AI\u00a0Replace\u00a0Your\u00a0Support\u00a0Operators?\u00a0 - Suricata IA","isPartOf":{"@id":"https:\/\/suricata.la\/#website"},"primaryImageOfPage":{"@id":"https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/#primaryimage"},"image":{"@id":"https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/#primaryimage"},"thumbnailUrl":"https:\/\/suricata.la\/wp-content\/uploads\/2026\/08\/Newsletter-202-IA-y-operadores.jpeg","datePublished":"2026-08-24T22:00:00+00:00","breadcrumb":{"@id":"https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/#primaryimage","url":"https:\/\/suricata.la\/wp-content\/uploads\/2026\/08\/Newsletter-202-IA-y-operadores.jpeg","contentUrl":"https:\/\/suricata.la\/wp-content\/uploads\/2026\/08\/Newsletter-202-IA-y-operadores.jpeg","width":1600,"height":900},{"@type":"BreadcrumbList","@id":"https:\/\/suricata.la\/la-ia-reemplazara-a-tus-operadores-de-soporte\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/suricata.la\/en\/"},{"@type":"ListItem","position":2,"name":"Will AI\u00a0Replace\u00a0Your\u00a0Support\u00a0Operators?\u00a0"}]},{"@type":"WebSite","@id":"https:\/\/suricata.la\/#website","url":"https:\/\/suricata.la\/","name":"Suricata IA","description":"Atenci\u00f3n al cliente con IA","publisher":{"@id":"https:\/\/suricata.la\/#organization"},"alternateName":"Suricata","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/suricata.la\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/suricata.la\/#organization","name":"Suricata","alternateName":"Suricata IA","url":"https:\/\/suricata.la\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/suricata.la\/#\/schema\/logo\/image\/","url":"https:\/\/suricata.la\/wp-content\/uploads\/2026\/08\/Suricata-IA-ISO-1.png","contentUrl":"https:\/\/suricata.la\/wp-content\/uploads\/2026\/08\/Suricata-IA-ISO-1.png","width":800,"height":800,"caption":"Suricata"},"image":{"@id":"https:\/\/suricata.la\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/suricata.la\/#\/schema\/person\/c7259fa8c21882713a03f02e49e2e11f","name":"Diego C\u00faneo","description":"Diego C\u00faneo Director de Meerkat Media & PR LAB Periodista y comunicador con una trayectoria de m\u00e1s de 30 a\u00f1os en medios de comunicaci\u00f3n masiva de primer nivel. Especialista en Comunicaci\u00f3n Corporativa, Relaciones P\u00fablicas e Institucionales, con amplia labor en grandes empresas.","url":"https:\/\/suricata.la\/en\/author\/dcuneo\/"}]}},"_links":{"self":[{"href":"https:\/\/suricata.la\/en\/wp-json\/wp\/v2\/posts\/4248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/suricata.la\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/suricata.la\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/suricata.la\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/suricata.la\/en\/wp-json\/wp\/v2\/comments?post=4248"}],"version-history":[{"count":1,"href":"https:\/\/suricata.la\/en\/wp-json\/wp\/v2\/posts\/4248\/revisions"}],"predecessor-version":[{"id":4249,"href":"https:\/\/suricata.la\/en\/wp-json\/wp\/v2\/posts\/4248\/revisions\/4249"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/suricata.la\/en\/wp-json\/wp\/v2\/media\/4245"}],"wp:attachment":[{"href":"https:\/\/suricata.la\/en\/wp-json\/wp\/v2\/media?parent=4248"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/suricata.la\/en\/wp-json\/wp\/v2\/categories?post=4248"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/suricata.la\/en\/wp-json\/wp\/v2\/tags?post=4248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}