{"version":"1.0","provider_name":"Suricata Cx","provider_url":"https:\/\/suricata.la\/en\/","title":"The FCC proposes improving service at offshore call centers - Suricata Cx","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"ZKM2iWC6zM\"><a href=\"https:\/\/suricata.la\/en\/the-fcc-proposes-improving-service-in-offshore-call-centers\/\">The FCC proposes improving service at offshore call centers<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/suricata.la\/en\/the-fcc-proposes-improving-service-in-offshore-call-centers\/embed\/#?secret=ZKM2iWC6zM\" width=\"600\" height=\"338\" title=\"&#8220;The FCC proposes improving service at offshore call centers&#8221; &#8212; Suricata Cx\" data-secret=\"ZKM2iWC6zM\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/suricata.la\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/suricata.la\/wp-content\/uploads\/2026\/03\/2026-03-07__la-fcc-propone-mejorar-el-servicio-en-centros-de-llamadas-offshore__featured_ai.jpg","thumbnail_width":2048,"thumbnail_height":1144,"description":"Table of contents 1. Objective of the proposal 2. FCC proposal for call centers in the U.S. 3. Impact of outsourcing on customer service 4. Improvements in customer service competence 5. Measures against illegal robocalls 6. Disclosure and options for consumers 7. Privacy and national security concerns 8. &#8230; Read More"}