{"version":"1.0","provider_name":"Suricata Cx","provider_url":"https:\/\/suricata.la\/en\/","title":"Learn how to manage agent statuses (Part I) - Suricata Cx","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"7i1qFVGLCU\"><a href=\"https:\/\/suricata.la\/en\/learn-how-to-manage-agent-statuses-part-i\/\">Learn how to manage agent statuses (Part I)<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/suricata.la\/en\/learn-how-to-manage-agent-statuses-part-i\/embed\/#?secret=7i1qFVGLCU\" width=\"600\" height=\"338\" title=\"&#8220;Learn how to manage agent statuses (Part I)&#8221; &#8212; Suricata Cx\" data-secret=\"7i1qFVGLCU\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/suricata.la\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/suricata.la\/wp-content\/uploads\/2026\/07\/Newsletter-197-Conoce-como-manejar-el-estado-de-los-agentes-1.jpg","thumbnail_width":2047,"thumbnail_height":528,"description":"Another key feature of our platform helps you monitor agent availability. \ud83d\udce2\u00a0As part of the continuous improvements we make to Suricata\u00a0AI, we have introduced an Agent Status system that allows agents to indicate their availability during working hours without logging out of the platform. \ud83c\udfaf The main advantage is that when an agent is, for example, in Away status, the ... Read More"}