Andina Link, increasingly transcendent

The mega exhibition covered the hottest topics in technology today. Undoubtedly, Andina Link is becoming one of the most important technological events in Latin America. Not only because of the number of visitors and participants (this year there were several thousand people), but also because its scope transcends continental borders (there were visitors from all over the world) and its agenda includes …

We Will be Present at Expo ISP Peru 2024!

This week we will be at the annual technology event in Lima – Peru. As part of our expansion in Latin America, this week Meerkat will be present in the city of Lima to participate in Expo ISP Peru, the annual technology event recognized for its focus on international training, exhibition of innovative solutions and the creation of strategic alliances. With the ESAN University Convention Center as …

Conclusions of Expo Andina Link 2023

A review of what has happened at the largest gathering of ISPs in Latin America As we mentioned in the previous issue, last week we were in Cartagena de Indias, Colombia, where we participated in Expo Andina Link 2023, the largest annual meeting of Internet providers and related industries in Latin America, which was held at the Convention Center of …

And Now Cartagena!

Until Thursday we will be participating in Expo Andina Link 2023.    After the successful tour of Mexico, where we launched new products and alliances with local companies, this week we moved to Cartagena de Indias, Colombia, where from today until Thursday we will be participating in Expo Andina Link 2023, at the Convention Center of the Hotel Las Americas …

Heading to Mexico!

Once again we will be participating in the Caravan, which this time will be held in San Luis, Potosi. On the 24th and 25th of this month we will be part of the IX WISPMX Caravan, which will take place at the Maria Dolores Hotel in San Luis Potosi, in San Luis, Potosi,  Mexico, organized by the National Association of …

APROBOT, another example of success

It is a development we made for SMEs ISPs in Ecuador that is already in operation. We are very happy to announce that as a result of the work we have been doing for some time with the Association of Value Added Service Providers (APROSVA in Spanish) of Ecuador -that is, the chamber of small Internet providers- our Bot, which …

How to acquire Meerkat Cx and the services it offers

It only takes a few steps to have a solution that is almost customized to your needs.  Our Meerkat Cx solution not only offers multiple possibilities and advantages to the companies that implement it (efficiency in customer service, prioritization of contacts, segmentation of claims, storage of the information generated in the Cloud, etc.), but it is also very easy to …

How to improve customer communications

Knowing their profile, expectations and needs not only allows you to expand your business but also to create fidelity.  There is no doubt that the Covid-19 pandemic and its consequent confinement have changed Internet consumption habits. In fact, recent studies indicate that in our country people spend, on average, more than 9.5 hours a day using the Internet, 3 hours …

The Internet and its unstoppable advance in our lives

There is no longer any doubt that this is an essential and necessary service. As we have already mentioned, the advance of telecommunications has brought about a true revolution in terms of connectivity and communication. And as we also mentioned some time ago, the Covid-19 pandemic generated many changes in habits related to consumption, work, studies and even interpersonal relationships; …

Our commitment with the environment

Through the actions of our CSR area, we have collaborated with companies seeking to achieve carbon neutrality. Every year-end it is a good habit to make a balance not only of the objectives achieved at the organizational level, but also of the so-called hidden achievements, those that have to do with certain activities that the company carries out in a …